01Who is responsible for your information
This Privacy Policy explains how Outdoor Lighting VB, operating the website at outdoorlightingvb.net, handles personal information about visitors and customers. When we say "we", "us" or "our", we mean the team running Outdoor Lighting VB from 298 Middle Hwy, Barrington, Rhode Island, 02806.
We act as the party that decides why and how your personal information is used. If you have a question about anything on this page, you can write to us at [email protected].
02Information we collect
We try to collect as little as possible. Our website has no account sign-up and no online form. Personal information reaches us mainly when you choose to email us.
| Type of information | Examples | How we receive it |
|---|---|---|
| Contact details | Name, email address, phone number if you include it | From you, when you email us |
| Project details | Photos of your porch or patio, measurements, fixtures you like | From you, as attachments or message text |
| Order information | Delivery address, items purchased, order references | From you, when arranging a purchase |
| Technical data | IP address, browser type, pages requested, time of visit | Automatically, through standard web-server logs kept by our hosting provider |
We do not knowingly collect sensitive information such as health data, financial account passwords or government identification numbers, and we ask that you do not send them.
03How we use it
We use personal information only for purposes connected with our outdoor lighting business, including to:
- reply to your questions and give lighting recommendations you ask for;
- prepare, confirm, deliver and support orders for lanterns, chandeliers, pendants and string lights;
- handle returns, replacements and after-sale questions;
- keep the website secure, diagnose faults and understand overall traffic levels from server logs;
- meet accounting, tax and other legal record-keeping duties.
We will not use your email address for marketing newsletters unless you have clearly asked to receive them, and you can stop them at any time.
04Our reasons for processing
Depending on where you live, privacy laws may require us to explain the grounds for using your information. Ours are:
- Taking steps you request — answering your email or fulfilling an order you placed.
- Legitimate interests — running, protecting and improving a small online lighting business in ways you would reasonably expect.
- Legal obligations — keeping invoices and transaction records.
- Consent — where you have agreed to something specific, such as receiving product news. You may withdraw consent whenever you like.
06How long we keep it
We keep emails and project details for as long as the conversation is active and for up to 24 months afterwards, so we can pick up where we left off if you write again. Order and invoice records are kept for the period required by tax law, typically up to seven years. Server logs held by our host are usually rotated within a few months. When information is no longer needed we delete it or make it anonymous.
07Keeping it secure
We use reputable providers, encrypted HTTPS connections, strong passwords and restricted access to our mailbox and order records. No system is perfectly secure, however, so please avoid sending anything by email that you would not want intercepted, and tell us promptly if you think your information has been misused.
08Your choices and rights
Depending on your location — including under California and other US state privacy laws, or the UK and EU GDPR — you may have the right to:
- find out what personal information we hold about you and receive a copy;
- ask us to correct information that is wrong or incomplete;
- ask us to delete information we no longer need;
- object to or ask us to limit certain uses;
- withdraw consent you previously gave.
To make a request, email [email protected] with the subject "Privacy request". We may need to confirm your identity before acting, and we aim to respond within 30 days. We will not treat you differently for exercising your rights. You may also complain to your local data-protection authority.
09Children
Our outdoor lighting products and this website are intended for adults. We do not knowingly collect personal information from anyone under 16. If you believe a child has sent us information, contact us and we will delete it.
10Other websites and international transfers
Links to outside websites are provided for convenience; their owners have their own privacy practices, which we do not control. Our providers may store information on servers outside your country. Where that happens we rely on the providers' contractual and security safeguards.
11Updates to this policy
When our practices change we will update this page and the "last updated" date shown at the top. Significant changes affecting customers we are actively working with will also be communicated by email.
Privacy questions
Email [email protected] or write to us at
298 Middle Hwy, Barrington, Rhode Island, 02806